Creating a more personalised customer experience has long been front and centre for Fitzdares, and according to CEO William Woodhams, a stand-out journey is what helps distinguish an operator from the competition. Speaking at the recent Betting on Sports Europe, you can view the panel sessions on demand here, Woodhams expressed the importance of customer experience when engaging with bettors. …
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Technologies from Global Tote, a BetMakers company, have helped British racing’s World Pool expand to new racecourses across the UK. Praising its Quantum technologies and services, Global Tote revealed that World Pool has been rolled out to 17 race days across six racecourses in 2021. The BetMakers company also noted that in the last 12 months it has added a …
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Mikael Lijtenstein recently revealed that AstroPay would be strengthening its presence in Europe, with the UK highlighted as a key target market. Speaking to SBC News, the AstroPay CEO delves further into the reasons why the UK presents a “window of opportunity” for its products before addressing why technology and payments solutions must “keep up with ever-changing user preferences”. SBC: …
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Privacy is crucial when it comes to personal data. In some ways, iGaming draws many parallels with that of the financial sector and banking, said Internet Vikings CEO Peter Ekmark. He explained: “There are huge similarities [between the igaming space and financial sector]. In a way, a gaming company is exactly the same as a bank. You open an account, …
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When considering what makes a ‘typical bettor’, many often imagine a male aged between 18-35, but – according to Slotegrator – “there’s more and more reason to consider female gamblers and those in other age brackets as well”. A new guide published by the iGaming software provider highlighted the importance of operators having an in-depth knowledge of their customers – …
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Will sports betting come to the rescue for Ney York’s COVID-hit finances? Regulus Partners believes that Governor Andrew Cuomo has a tricky balancing act if he wants to boost coffers with deregulation. And why are regulators changing how they count problem gambling behaviour? US: sports betting regulation – Cuomo takes a bite? There has been a long history of gambling …
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The UK Gambling Commission has reported significant growth in the online market, after releasing new figures for the period between the months of March and October. Statistics demonstrated how the COVID-19 pandemic has affected betting trends in Britain, encompassing both online and in-person gambling activity, with data provided by Licensed Betting Operators (LBOs) from Britain’s high streets. The online market …
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The UK Gambling Commission (UKGC) has published a further ‘market update’ tracking how COVID-19 has impacted gambling behaviours and participation across the UK. Since March, the Commission has gathered data from licensed betting operators (retail and online) representing 80% of the UK gambling’s regulated marketplace. The UKGC has maintained that its market updates reflect how ‘gambling behaviours evolve as the …
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The Horserace Betting Levy Board (HBLB) has confirmed that it will make a ‘substantial increase’ in its prize money for the remainder of the year, with allocations due to rise by 50%. HBLB has been spending around 25% more than usual on prize money since 1st June but from 1st September, for the following four months, this will increase even …
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GVC Holdings CEO Kenneth Alexander has issued a public statement to Parliament, as sportsbooks return to trading on the majority of major sports betting markets. Writing for Politics Home, Alexander emphasised that while a post-lockdown period brings with it an opportunity to promote a wide range of betting markets, gambling companies must not become ‘complacent’ in its responsible gambling measures. …
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