Tag Archives: Tex Rees

IBIA links with arbitration bodies to agree dispute resolution procedure

The International Betting Integrity Association (IBIA) has secured a new agreement with arbitration bodies eCOGRA and the Independent Betting Adjudication Service (IBAS). Under the terms of the partnership, the trio will focus upon implementing measures that will ‘inform and advance the customer betting dispute resolution decision-making process’. It will primarily consider circumstances where customer winnings are not paid for the …

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eCOGRA launches free UK gambling dispute service

Online gambling independent watchdog eCOGRA has launched a free service to help settle disputes between UK consumers and licensed UKGC online gambling providers. eCOGRA has gained authorisation from the UKGC to become an Alternative Dispute Resolution provider for the UK online gambling market. The service will aim to become an additional consumer protection feature for the UK market. eCOGRA guidelines have been used …

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