Tag Archives: Survey

Assessing the key findings from a SOFTSWISS customer survey

survey

Quick problem resolution is the most important characteristic of the customer service provided by industry suppliers, while support for various payment systems is the key deciding factor for operators choosing an online casino platform. Those were the key takeaways from a large-scale survey on customer satisfaction led by Kantar Ukraine on behalf of SOFTSWISS. The survey was conducted from August …

Read More »