Tag Archives: richard watson

UKGC shows no uplift in illegal gambling complaints

The UK Gambling Commission’s (UKGC) research department has published new data revealing ‘no increase in the number of complaints’ related to illegal gambling websites during the national lockdown. Tracking data since 23 March, the UKGC stated that there has been no spike in complaints – with a total of 12 disputes related to nine websites in March, and a further …

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UKGC warns of white label conduct following FSB failings 

White-label services have come under further regulatory scrutiny as the UK Gambling Commission (UKGC) has ordered FSB to pay £600,000 after the regulator identified responsibility failings attached to the management of its ‘subsidiary licensed’ partners.  Conducting an investigation, the UKGC found that FSB white label partners had breached industry standards on customer interactions, AML deficiencies, inappropriate advertising, self-exclusion protocols and …

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UKGC reviews on-course age verification in new crackdown

Seven on-course bookmakers are having their gambling licences reviewed by the UK Gambling Commission after it was found they had allowed a 16-year old to place a bet at this year’s Royal Ascot. Following numerous age verification checks carried out between the Royal Borough of Windsor and Maidenhead, supported by the Gambling Commission and Trading Standards, seven of the 17 …

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UKGC places extra demands on Casino 36 management

The UK Gambling Commission (UKGC) has sanctioned the management of Wolverhampton-based ‘Casino 36’ to undertake ‘extra training’ as part of a £300,000 penalty package for money laundering and social responsibility failures. A UKGC investigation has revealed that Casino 36 had failed to ensure adequate AML provisions with regards to undertaking customer ‘enhanced-due-diligence (EDD)’, ‘source-of-funds (SOF)’ and source-of-wealth (SOW) check carried out …

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UKGC cracks AML whip issuing £4.5m penalty packages for ‘weak controls’

The UK Gambling Commission (UKGC) has imposed £4.5 million in penalty packages on four online casino operators in relation to failed AML procedures and maintaining inadequate consumer safeguards. The penalty packages form part of the Commission’s ongoing investigation into the UK online casino sector. In its update, the UKGC confirms that InTouch Games will pay £2.2 million in lieu of financial penalties for …

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UKGC forces Paddy Power & Betfred to terminate new retail games

Issuing a short industry update, the UK Gambling Commission (UKGC) has forced bookmakers Paddy Power and Betfred to terminate their newly launched retail betting products. On Monday, The Guardian newspaper accused Paddy Power and Betfred of trying to circumvent the government’s enforced FOBTs £2 reduction, launching new ‘roulette-style’ games ‘Pick-n-36’ and ‘Virtual Cycling’. The Guardian reports that the Pick-n-36 game …

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DCMS ups sports integrity dynamics as new Macolin member

The Department for Digital, Culture, Media & Sport (DCMS) has this morning confirmed that UK sports will join the ‘Macolin Convention’ – a European wide initiative seeking to prevent, detect and punish match-fixing. Mims Davies signs off her first directive as new UK Sports & Civic Society Minister, which sees the UK join the inter-state cooperative convention/body dedicated to eliminating …

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UKGC calls for drastic improvements in pub under-age machine monitoring

The UK Gambling Commission (UKGC) has sent a letter to a number of nation-wide pub and hospitality trade associations detailing its concerns that venues are not protecting under-age consumers from engaging with gaming machines. Working with local licensing authorities, the UKGC has carried out tests on a sample of pubs within England, which indicate that ‘almost 90% failed to prevent …

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Paddy Power Betfair issued £2.2m penalty package

Paddy Power Betfair has been fined £2.2m after an investigation by the Gambling Commission found that the UK operator was guilty of various social responsibility shortcomings. The UKGC investigation brought to light that the firm had failed to intervene when a bettor played with large sums of stolen charity money on its site, as well as falling short when it …

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UKGC fines independent bookmaker Mark Jarvis £94,000 for interaction failures

The UK Gambling Commission (UKGC) has fined independent bookmaker Mark Jarvis £94,000 for failing to interact with a customer that displayed problem-gambling traits. Reporting over a period of 19-months, the UKGC details that Leicester highstreet bookmaker Mark Jarvis failed to follow adequate social responsibility procedures, relating to a customer who spent £34,000 on its B2 gaming machines. In its report, …

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