As the increased use of free spins, promotional bonuses and introductory offers grows in a bid to boost new player sign ups, operators also unwittingly incentivise fraud from bonus abusers. Fraudsters use fake and synthetic identities plus different devices to create multiple accounts across igaming platforms, exploiting offers aimed at new players and cheating the system of promotional giveaways. The …
Read More »Tag Archives: Rebekah Jackson
Rebekah Jackson, GBG: Make sure your processes are a happy path
“There are a lot of things nowadays that you can look to to pick up fraud,” GBG’s Director of Gaming, Rebekah Jackson, emphasised to SBC as she sat down to discuss the threat of fraud to the industry. In an interview with SBC Media at the SBC Summit Barcelona, Jackson provided an overview of the fraud risks facing the betting …
Read More »Novibet unites with GBG to boost seamless player journey
Novibet has strengthened its digital identity capabilities through a new partnership with GBG. The collaboration will seek to optimise the brand’s overall customer onboarding experience, for the UK market – as Novibet deploys GBG’s ID3Glbal technology to onboard players. Nikos Katsaros, Legal & Compliance Director, Novibet commented on the link: “We chose GBG based on their proven experience – successfully …
Read More »Utilising ID verification as a means to increase player loyalty
Identity verification is one of the more complex aspects of the customer onboarding journey with as many as 71% of online gambling operators noting that ID verification has become more complex over the previous three years. Meanwhile, just 22% of consumers believe that operators are actually conducting identity verification, as concerns reflect that this is an area of the customer’s …
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