Tag Archives: problem gambling

W2 and Crucial Compliance: Simplifying the compliance burden for igaming operators

Crucial Compliance

Writing a shared account for SBC News, Warren Russell from W2 and Crucial Compliance’s Paul Foster explain why the move towards tighter enforcement for global regulators leaves operators needing to strengthen their compliance efforts today. Global regulators continue to tighten regulations to ensure licence holders meet the highest possible safer gambling and AML standards. As part of these efforts, regulators …

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BOSE Digital: Why the industry must shine a spotlight on responsible gambling

The issue of ethical gambling is not a new notion – the betting industry has been grappling with a number of varying rules and regulations for some time. However, a new approach to the measures that are currently in place might see a shift in attitudes towards the betting industry’s role in problem gambling and the causation of the dilemma. …

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RecoverMe: Using mHealth to support problem gambling treatment

Easy access to problem gambling treatment has become somewhat of a priority, and mobile apps can ensure that individuals can manage and treat their gambling addiction. Dr Minal Jain and Dr Tejus Patel, co-founders of RecoverMe, sat down with SBC to discuss how cognitive behavioural therapy, mindfulness and industry collaboration can effectively support individuals in overcoming barriers to treatment. SBC: …

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Kim Mouridsen: Combatting problem gambling with automated player profiling

Kim Mouridsen, Professor and Founder of Mindway AI, explains how they are using scientifically based automated player profiling and monitoring to combat problem gambling and better understand player behaviours. SBC: Identifying problem gambling behaviour is getting easier with technology, but how can that translate to effective outreach to customers who may not want to accept that? KM: Problem gambling is …

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Christopher Metcalf, Leon House: Social barriers must be broken on gambling treatment

The treatment of problem gambling requires a programme which has been tailored to each individual, explained Christopher Metcalf, co-founder of Anonymind and Leon House. Opened in June 2019, Manchester-based Leon House Health & Wellbeing is a 23-bed purpose-built facility, focused on the treatment of problematic gamblers which prides itself on taking a different approach to more traditional treatment centres. Metcalf …

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bet365 details ‘unwavering commitment’ to player protection

Stoke headquartered operator bet365  lifted the lid on key measures it has introduced to boost player protection and safer gambling practices in its financial report submitted to Companies House last month. In the Strategic Report part of the document, the operator stressed an “unwavering commitment to deliver industry-leading approaches to player protection”. Bet365‘s early-risk detection system ‘EROS’ monitors customer activity for …

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New NHS figures shed more light on problem gambling levels

Figures from the latest Health Survey for England show that around 13% of the country’s population engaged in online betting with a bookmaker in 2018, with the percentage of people who had gambled overall dropping to 51%. The Health Survey also measured problem gambling rates using two different measures – DSM-IV and PGSI – both of which recorded levels below …

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Irish minister calls for problem gambling to be treated as a public health issue

Irish Minister of State at the Department of Justice and Equality, David Stanton, has suggested that problem gambling should be treated as a public health issue, as opposed to an issue with regulation. Stanton, who is responsible for overseeing regulation in the Irish betting industry, has claimed that imposing more stringent controls on the industry is a possibility, but it …

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Industry taken to task over use of ‘gagging orders’ in settlements

The Gambling Commission has warned the gambling industry that the indiscriminate use of non-disclosure agreements (NDAs) in settlements with customers over problem gambling issues will not be tolerated. Last year, stories broke in the national media about some major bookmakers adding ‘gagging orders’ to deals with their customers preventing them from going to the Commission with a complaint against any …

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