Tag Archives: Ombudsman

GamCare has submitted its guidance on how to enhance bank gambling blocks, as part of its ‘cross-sector’ Gambling Related Financial Harm (GRFH) programme.  GRFH aims to combine the knowhow and knowledge of finance and gambling companies to cooperate and develop resources and deepen support to financial risks of gambling harms. In March, GamCare hosted a GRFH a virtual workshop with …

IBAS – the Independent Betting Adjudication Service has welcomed the UK Gambling Commission’s (UKGC) decision to update its LCCP guidance on ‘fair terms and practices’. On Wednesday, the Commission notified stakeholders that it had updated its guidance to ensure that licensed operators provide customers with fair and transparent rules of play. The update was deemed necessary as the Commission has …

Industry leadership, MPs and wider stakeholders are all in agreement that UK gambling requires a sector-specific ombudsman to rectify consumer concerns and reputation. Betting dispute and settlement expert Richard Hayler Managing Director of IBAS, underlines that the creation of an ombudsman will be no easy undertaking for participants who must understand and accommodate the intricacies of gambling products, practices and …