Tag Archives: Citizens Advice

GambleAware debuts ‘Reach Out’ campaign to battle treatment stigmas

SBC News GambleAware debuts 'Reach Out' campaign to battle treatment stigmas

GambleAware has launched its new nationwide advertising campaign, which seeks to inform the British public that “75% of people experiencing gambling problems feel they can’t open up to loved ones”. Titled ‘Reach Out’, the campaign has been produced by Lucky Generals, the new creative agency of GambleAware, who won the charity’s account last November and is tasked with portraying high-impact …

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GambleAware forms £2m long-term recovery programme

SBC News GambleAware forms £2m long-term recovery programme

GambleAware has awarded £2m in funding to ten organisations to help improve the long-term recovery for victims of gambling harms. The grants form part of the charity’s expanded ‘Aftercare Funding Programme’ (AFP), which is focused on developing longer-term recovery programmes to benefit the UK’s treatment support network for gambling harms. The ten organisations selected include; the Acta Community Theatre, Addiction …

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GambleAware: Stigma barriers impeding Scottish treatment support  

SBC News GambleAware: Stigma barriers impeding Scottish treatment support  

GambleAware cites that the stigma of gambling addiction remains an evident barrier in victims of gambling harm seeking treatment in Scotland.  The observation follows an evaluation of Gambling Support Services (GGS) in Scotland undertaken by research consultancy Kantar Public.  Conducted by Citizens Advice Scotland (CAS), the GGS trains frontline workers to help them recognise people at risk of experiencing gambling harms.   …

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GamCare: Gambling requires stronger referral pathways to curb growing debt risks

SBC News GamCare: Gambling requires stronger referral pathways to curb growing debt risks

GamCare has urged UK licensed operators to form “better referral pathways between sectors” to provide enhanced support for those experiencing gambling-related harms. The advice forms part of GamCare’s second workshop, examining ways to tackle and minimise gambling-related debt – deemed as a principal concern of the treatment support charity. Data from the National Gambling Treatment Service (NGTS) cites that 6-in-10 …

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Zoë Osmond: Open letter on GambleAware RET duties

Zoe Osmund, GambleAware

GambleAware Chief Executive Zoë Osmond has responded to an SBC article on the ongoing RET Levy debate. Osmond explains the grant-making charity’s duties in support of frontline organisations delivering a nationwide system of treatment services for those at risk of gambling harm… ___________ I write in reference to Jordan Lea’s comments made on SBC’s featured article of The RET levy …

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GambleAware highlights ‘consistency barriers’ in Citizens Advice support

SBC News GambleAware highlights ‘consistency barriers’ in Citizens Advice support

GambleAware has published its evaluation of gambling support services in England and Wales, identifying key facilitators, barriers and opportunities in the provisions of Citizens Advice centres throughout the jurisdiction. Citizens Advice delivered the Gambling Support Service in England and Wales between October 2018 and March 2021, using offices spread across all 12 regions of the two countries, and screening a …

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GamCare backs Step Change’s ‘Debt Awareness Week’ 

SBC News GamCare backs Step Change’s ‘Debt Awareness Week’ 

GamCare has confirmed its support for ‘Debt Awareness Week’ (22-28 March), the nationwide campaign on managing debt-related issues organised by UK charity Step Change.  As the operator of the National Gambling Helpline, GamCare highlights significant concerns as seven out of 10 callers mention having debt-related anxieties and financial hardships.    Furthermore, GamCare states that the majority of helpline callers are …

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GambleAware expands UK gambling-harm support network with Citizens Advice partnership

SBC News GambleAware expands UK gambling-harm support network with Citizens Advice partnership

Announcing a new long-term initiative, industry charity GambleAware has confirmed that it will work with Citizens Advice to ‘to help debt advisors better understand, prevent or reduce gambling-related harms’. Updating the market, GambleAware governance has committed to a two-year £1.5 million partnership with Citizens Advice, the UK charity network which provides consumers with information and advice on money and legal …

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UKGC invites comments on its gambling proposals

Copyright: ruigsantos / 123RF Stock Photo

The United Kingdom Gambling Commission (UKGC) has invited comments on its proposals “to make gambling more fair and open,” at the same time as welcoming a new report by Citizens Advice. Consumers, gambling businesses, stakeholders and members of the public are all able to voice opinions on proposed changes, related to marketing and advertising, unfair terms, and complaints and disputes. …

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