Tag Archives: Andrew Rhodes

Progress Play and Jumpman rack up £675k in UKGC penalties

The UK Gambling Commission (UKGC) has handed out a combined penalty of £657,000 to two online gambling businesses due to social responsibility and AML shortcomings.  Progress Play was charged £175,718 whilst Jumpman Gaming will pay £500,000, with the cash from both penalties directed towards the National Strategy to Reduce Gambling Harms. A UKGC investigation found ‘repeated breaches of licence conditions’ …

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Sarah Gardner: UKGC aware of blurred complexities governing novel product interactions

consultation

The emergence of ‘new, novel products’ that have hit the UK’s online gambling market in recent years have presented a unique challenge for both regulators and operators. Speaking to industry stakeholders at last week’s ICE 2022 London expo, UK Gambling Commission (UKGC) Deputy CEO Sarah Gardner outlined ongoing concerns, noting that many of the products and their engagements are a …

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David Clifton: Licensing Expert – Musings on a pending White Paper

As I write this, the global gambling industry community has this week once more descended on London for the return of the ICE 2022 conference. Many of them may have thought that, by now, the potential future UK gambling regulatory landscape would already have been made clear, bearing in mind initial indications that the Government White Paper on the Gambling …

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UKGC to apply new rulebook on Customer Care duties

The UK Gambling Commission (UKGC) has announced new rules that will require all licensed online gambling operators to actively identify and directly intervene with at-risk/harm players.  Coming into effect from 12 September, remote operators must monitor a “specific range of indicators as a required minimum to identify gambling harms“. New guidance will be issued to operators by June, outlining the …

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Andrew Rhodes: Outcome of UK Gambling Review will be significant on a global basis 

The global significance of the pending outcomes of the Gambling Review were laid out by Andrew Rhodes, Chief Executive of the UK Gambling Commission (UKGC), to industry leaders attending the ICE 2022 World Regulatory Briefing.  Opening his address, Rhodes welcomed ICE audiences to a ‘much-changed world’, adjusting to the aftermath of the global COVID-19 pandemic and its radical change in …

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Camelot fined £3.15m for mobile app errors

National Lottery operator Camelot has been fined by the UK Gambling Commission (UKGC) for three errors occurring on its mobile app which affected thousands of players. The first failure which led to the £3.15 million penalty was an instance in which up to 20,000 NationaL Lottery app users were informed that their winning draw-based ticket was actually a non-winner when …

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UKGC names Allwyn as new National Lottery steward 

 The UK Gambling Commission (UKGC) has this morning named Allwyn Entertainment as its ‘preferred applicant’ to operate the fourth National Lottery licence beginning 2024.  Launched in August 2020, the Commission’s 18-month tender declares a transformative outcome that will see Allwyn replace Camelot UK as the steward of the National Lottery – a position it has held since 1994.   Led by …

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UKGC fines Sky Bet £1.2m for self-excluded email blunder 

 The UK Gambling Commission (UKGC) has this morning disclosed that it has fined Sky Betting & Gaming (Sky Bet) £1.17 million fine for sending promotional emails to self-excluded customers. The penalty follows an “investigation outside of a licence review” that revealed that the Sky Vegas brand had communicated a ‘Bet £5 get 100 free spins’ offer to 41,395 self-excluded customers …

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888 fined £9.4m for network AML and Customer Care failures

The UK Gambling Commission (UKGC) has ordered 888 Holdings to pay a penalty package of £9.4 million in relation to social responsibility and money laundering failures found across its network of brands.  This morning the Commission notified that licensee 888 UK Limited had been issued an official warning and will be required to undertake extensive independent audits. An investigation found …

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Gamban partners with PayPal for multinational payments block

Gamban and PayPal have entered into a new partnership, with the payments provider enabling its customers in selected territories to block gambling transactions.  The duo have identified PayPal as a common method of payment for gamblers via both online and offline verticals, covering sports betting, horse and greyhound racing, person-to-person wagering and on gaming machines.  PayPal and Gamban’s partnership comes …

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