SBC News IAGR lauds ‘regulator excellence’ and ‘lasting impact’ in annual awards

IAGR lauds ‘regulator excellence’ and ‘lasting impact’ in annual awards

The International Association of Gaming Regulators (IAGR) has announced the winners of its International Regulatory Award 2023.

The Norwegian Gambling Authority (NGA), New South Wales Independent Casino Commission (NICC – Australia) and Queensland’s Office of Liquor and Gaming (OLGR – Australia) were named the winners in IAGR’s annual awards program.

Announced in Botswana during the group’s annual conference and judged by a committee of IAGR Trustees and independent stakeholders, the awards aim to recognise “exceptional regulators helping drive the industry forward”.

The NGA was awarded the Regulatory Excellence 2023 for its efforts in reducing problem gambling in its country. 

Norway’s national regulator achieved a 50% reduction in individuals with gambling problems since 2019, with the group’s multi-faceted approach including stringent measures against illegal operators and meticulous oversight of legal operators.

Judge of the awards, Caroline Kongwa, praised the NGA’s comprehensive strategy and measurable impact which makes them a ‘model for regulator excellence’. 

“Their collaborative approach with industry stakeholders shows a commitment to not just enforcing regulations but also to sharing knowledge for the betterment of the global gaming community,” said Kongwa.

The award was accepted by Atle Hamar, General Director Norwegian Gambling and Foundation Authority.

Meanwhile, the OLGR won the Best Regulatory Campaign 2023 award for its campaign which focused on addressing gambling-related harm in Australian First Nations communities.

Developed in collaboration with Aboriginal and Torres Strait Islander communities, the campaign reported a success in terms of increasing awareness and reducing stigma around gambling harm. 

“The campaign stood out for its co-design process, which ensured cultural sensitivity and effectiveness,” added Kongwa.

“It’s not just about hitting targets; it’s about meaningful engagement and lasting impact. OLGR has set a new benchmark for culturally nuanced campaigns.”

Finally, the NICC came out with the Regulatory Innovation 2023 award for its innovative approach to casino regulation in New South Wales, Australia.

Kongwa concluded: “The NICC’s rapid response to emerging challenges and focus on harm minimisation shows that regulatory bodies can be both powerful and agile, adapting quickly to protect both the industry and the public.”

Established in response to evolving challenges in the casino industry, the group reported that NICC’s submission demonstrated ‘agility and effectiveness’ in its regulatory practices.

The IGIA has also just announced leadership changes following its annual congress. With a focus on advancing gaming regulation globally, IAGR has appointment a new President, Ben Haden, taking over from Dr. Jason Lane and Vice President, Caroline Kongwa.

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