Player Protection

Mindway AI has partnered with government relations firm Doura-Schawohl Consulting for issues related to problem and responsible gambling policy and gambling harm minimisation.  The safer gambling software provider will utilise Doura-Schawohl Consulting’s experience of the US’s problem and responsible gambling policy, government affairs and communications. Meanwhile, Mindway AI has outlined how it will contribute its knowledge of a combination of …

Details have emerged from the long-awaited release of the Gambling Act White Paper to better serve and protect UK athletes who object to wearing apparel that features  gambling branding.  This is mainly due to athletes who observe religious beliefs which oppose gambling of any form, with the White Paper highlighting that any “adults who have religious or health reasons object …

A feeling of optimism, calls for more work to be done and a sense of relief – the reaction to the Gambling Act review White Paper from the UK’s research, education and treatment (RET) community has been eclectic to say the least. Issuing statements to the regulatory proposals, three of the UK’s most prominent RET organisations outlined viewpoints on what …

Entain has been asked to pay an infringement notice of AU$13,320 by the Australian Communications and Media Authority (ACMA) after offering online in-play betting to customers. Through its two Australian sportsbook brands, Ladbrokes and Neds, the operator offered bets on an LIV golf tournament held in Bangkok in October 2022, accepting a total of 78 in-play bets online, which were …

Penal reform organisation The Howard League has alerted stakeholders that the Commission on Crime and Gambling Related Harms (CCGRH) has published its final report, urging the government to undertake a new strategic approach to address crime linked to gambling in the UK.  Of significance, the Commission has called for a greater ‘centralised response’ from the Home Office and Ministry of …

Kansspelautoriteit (KSA), the Gaming Authority of the Netherlands, has upgraded ‘CRUKS’ – Dutch gambling’s ‘Central Register for Self-Exclusion of Games of Chance’. KOA market stakeholders were informed that upgrades have focused on “making it easier for players to set a temporary gambling stop, ” with an updated website (cruksregister.nl) providing a ‘reflection period’ for users who want to unsubscribe after …

UK national online self-exclusion registry GAMSTOP has published its figures for March, revealing a record number of sign-ups for a single month. The service reported 8,504 registrations for March 2023, not only marking its ‘highest-ever’ monthly figure but also a year-on-year increase of 24% on 2022. GAMSTOP has earmarked the March betting activity generated by the Cheltenham Festival as a …

Kindred Group has reported progress on its ‘Journey to Zero’ safer gambling goal, reporting its lowest-ever share of revenue from harmful gambling of 3%. This marks a 0.3 percentage point decrease on the 3.3% registered in Q4 2022, which has been the most consistent figure throughout the Group’s mission since inception back in 2021. When the goal was first adopted, …

New research commissioned by GamCare has revealed the effectiveness of Multi-Operator Self-Exclusion Schemes in helping people with gambling problems.  The research, conducted by global market research firm IPSOS, is the first longitudinal study in the field, providing valuable insights into the long-term impacts of such schemes on participants. Self-exclusion is a process that allows individuals to request assistance in preventing …

The Danish government has announced plans for annual funding of DKK 10m (€1.3m) between 2023-2025 into problem gambling research and treatment, citing a ‘worrying’ increase in problem gambling rates in the country. Totalling DKK 30m (€4m) over the three-year period, the initial focus of the funding will be on research into gambling addiction and ‘targeting information’ towards children and young …