UK Finance, the representative trade association for consumer banking and financial transactions, has confirmed that it will not be launching its ‘Confirmation Payee System’ in 2019. This week, Stephen Jones confirmed the delay of the Payee System to the Commons’ Treasury Committee, detailing those banking stakeholders could not ensure the capabilities of their IT frameworks to implement necessary changes. “This is a …
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Bookmakers took a £10m hit during racing shutdown
Following the six-day shutdown of UK horse racing last week, the Racing Post has reported that bookmakers have taken a £10m hit as a result. The flu outbreak, which is estimated to have cost the racing industry somewhere in the region of £15m, led to the temporary lock-down of 174 racing yards and an industry-wide halt on the sport as …
Read More »Bookmakers test the waters with new FOBT stake trial
Ahead of the implementation of the £2 maximum stakes for Fixed Odds Betting Terminals, UK bookmakers have opted to trial the new stake limit to assess the impact it will have on the industry. Betting shops in Birmingham are testing out the new stake limit ahead of the legislative change on 1 April, following the Association of British Bookmakers (ABB) …
Read More »Ascend FS and SBC announce partnership ahead of Betting on Sports America
Ascend FS, the market leader in data-driven charitable fundraising solutions and sponsorship activation in the gaming sector, has been officially named a Supporting Partner for the largest sports betting trade conference in the United States – Betting on Sports America. Betting on Sports America is organised by SBC (Sports Betting Community), a group that for over ten years has become …
Read More »Optimove: Targeting the doubters, believers & difference makers
Omer Liss is the Research Lab Team Leader at Optimove, a customer retention specialist which empowers those active in the gaming industry to exhibit ‘emotional intelligence’ when communicating with their customers. Having worked with Optimove clients for several years, Liss has concluded that marketing managers who work for multi-product brands can be divided into three personas. Here, he discusses these …
Read More »Canada RGC to develop inclusion agenda with All-in Diversity
Canada’s Responsible Gambling Council (RGC) becomes the latest industry representative body to commit to improving betting/gaming’s diversity and inclusion standards, joining the All-in Diversity Project (All-in). Moving forward the RGC will promote All-in Diversity industry benchmarks on inclusion and diversity data, allowing Canadian sector stakeholders to participate in much-needed research. Furthermore, the collaboration will focus on supporting industry sustainability …
Read More »James King: ConquerCasino – Re-energising sportsbook loyalty…
James King, Chief Marketing Officer at ConquerCasino.com (ProgressPlay), says that sportsbooks can learn a lot from online casinos when it comes to driving loyalty ________________ Online sportsbook operators are undoubtedly innovative, you just have to look at the products launched over the past few years to see that operators enjoy pushing the boundaries and taking the player experience to …
Read More »UKGC calls for advice on customer interactions, ADR & gambling blockers
Calling on all industry operators and stakeholders to participate in its latest consultation, the UK Gambling Commission (UKGC) has sought advice, information and knowledge on the following three disciplines: Safeguarding customer interactions – The Commission seeks to asses how gambling businesses identify and interact to help customers who may be at risk of or experiencing harms associated with gambling. Developing …
Read More »Intralot shows its Turkish intent submitting Sportoto wagering tender
As anticipated the governance of Athens-listed gaming and lottery systems provider Intralot SPA has confirmed that it has submitted its official tender offer to the Turkish Sportoto State Organisation, bidding to manage its ‘SporToto’ fixed-odds and pari-mutuel bookmaker service. Intralot submits its tender offer through Turkish subsidiary INTELTEK, operator of state-licensed betting operator ‘IDDAA’, a joint-venture which Intralot has operated …
Read More »Pontus Lindwall: Robust Betsson will meet industry’s multiple 2019 challenges
Publishing its Q4 and full-year 2018 results, the governance of Stockholm-listed online gambling group Betsson AB, has detailed a successful year-1 integration and execution of its corporate recovery programme. Product and operational efficiencies see Betsson post its ‘third successive all-time-high’ quarter, recording corporate Q4 2018 revenues MSEK 1,436.6 (Q4 2017: 1,256.4), running alongside a 56% EBIT increase to MSEK 341.5 …
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