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Bill Beatty, editor in chief of calvinayre.com, takes a look at how the laws are changing in the Philippines, where the new president Rodrigo Duterte has caused a shake-up to how the industry operates.   Philippine gaming regulators are bracing for a new challenge now that they’re planning to assume oversight of the nation’s online gambling industry. The Philippine Amusement and Gaming …

Lee Richardson Chief Executive of Gaming Economics details opinion and context on the recent government announcement of an industry review of FOBTs and advertising standards… _________________________ Just as autumn arrives, the UK government has this week launched its long-awaited review of gambling, which includes an investigation of gambling machines (including Fixed Odds Betting Terminals (FOBT)) and advertising. Gaming Economics has …

Newspaper reports over the last week have focused on suggestions that Theresa May’s government is shifting its stance on gambling advertising, with so far unsubstantiated, but supposedly well-informed, rumours that we could see a blanket ban on all gambling advertisements before the 9pm TV watershed and incorporation of gambling advertising practices within the ongoing FOBT review. This has followed: comment …

In August 2016, Global Reviews asked 400 consumers to research and select the best online casino site to best suit their needs. These consumers were split into two groups: desktop and mobile. The purpose of this research is to define how well a company converts customers from brand recall through to final consideration and highlights the steps in the process …

Digitain CEO Suren Khachatryan says operators must have a sportsbook offering in order to remain competitive as industry stakeholders can no longer afford to be ‘one trick ponies’… _________________ This year, the legal sports betting market is on track to top $70billion for the first time, according to research by the European Betting & Gaming Association. But that market at …

Independent bookmakers in the UK have been praising the Spanish company OPTIMA for giving them the tools to compete with high street corporate bookmakers and backing up the product with high end customer service. OPTIMA has built a strong UK and international presence by supplying and maintaining one of the most advanced and independent electronic point of sale (EPOS) products on the …

Marathonbet CEO Viktor Hoffman has touched upon the difficulties the industry has dealing with ‘millennials’ and the different approach that might be needed to attract this youthful demographic. Speaking at a betting conference last week, Hoffmann discussed how to engage millennials, commenting: “Millennials might spend less but they engage more. They’re generally more on mobile which tends to mean less …

Since 2014, Global Reviews has been measuring the number of sites using webchat as well as the desire from consumers to use webchat when seeking help and support whilst researching a purchasing a product or service online. Of the 182 brands benchmarked across Australia, Ireland and the UK, only 67 currently have webchat compared to the 115 who do not …

In its Corporate Business Plan for April 2016 to March 2017, about which I wrote in May – see http://www.sbcnews.co.uk/features/comment  – the Gambling Commission made clear that: amongst its strategic objectives was to empower and protect consumers and to raise standards across all gambling sectors to ensure safe and fair play for consumers and wider public confidence in the integrity of …