The UK Gambling Commission (UKGC) has outlined a number of new licence conditions and codes of practice (LCCP) following an open consultation with the wider industry. The new LCCPs will look at ‘raising standards for alternative dispute resolution (ADR), strengthening requirements on how licensees identify and interact with customers who may be at risk of or experiencing gambling harms, and …
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I have lost count of the number of times over the last year that I have urged clients, potential clients, conference audiences (and, quite frankly, anyone else involved in the UK gambling industry who is prepared to listen) to read the Gambling Commission’s first-ever Enforcement Report, published back in June 2018. I’ve told them that it is essential reading material …
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Issuing an industry update, the UK Gambling Commission (UKGC) has moved to clarify its position on free-to-play (FTP) games being promoted through affiliate marketing verticals. The commission is aware that licensed operators have benefited from industry advertising models, in which affiliate marketing partners have offered FTP versions of real money games as a method of engaging audiences. The UKGC reminds …
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Industry figureheads and wider health and education stakeholders addressed the issue of whether ‘the gambling industry is giving players enough control?’ – at the latest meeting of the Parliamentary All Party Betting and Gaming Group –APBGG – (7 May 2019). The subject matter was discussed by Sarah Hanratty, Chief Executive Officer at the Senet Group; Damon De Ionno, Managing Director …
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The UK Gambling Commission (UKGC) has issued an update reminding all industry stakeholders that new rules on online age and identity verification will be enforced from today (Tuesday 7 May 2019). In its update, the UKGC states that it is enforcing new LCCP rules to ensure that online operators ‘verify customer age and identity details quickly and robustly’. Stricter demands …
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The UK Gambling Commission has announced its new Licence Conditions and Codes of Practice (LCCP). These regulations introduce stronger requirements on age and identity verification requirements for operators. But are all operators up to date with the changes? Identity verification specialist HooYu is used by gaming operators to verify customer age and identity at point of first-time deposit or payout. …
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The last month has witnessed the cessation of trading in the UK of two licensed betting operators, BetBright and 188BET, prompting questions that go to the heart of both (a) the contract between bookmaker and customer and (b) the role of the Gambling Commission, as regulator, when a bookmaker decides to void unsettled bets, resulting in a mass of complaints …
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Have global racing stakeholders, hidden the sport’s structural shortcomings through a dependence on gaming machines to generate revenues. Industry strategic consultancy Regulus Partners investigates this complex dependence partnership… ____________________ Horseracing and gaming machines have a curiously intertwined history on both sides of the pond. In the UK, the reduction in LBO gaming machine stakes from this week is already causing a …
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News from either side of the Atlantic Ocean within the last month shows a yawning gap between the UK on the one hand and the U.S. on the other, not only in terms of social responsibility and player protection requirements but also in relation to attitudes towards gambling generally. I am not for one moment suggesting that responsible gambling is not a matter of …
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An unusually quiet news week for the betting sector has allowed strategic consultancy Regulus Partners to reach for its history books, detailing that under-siege incumbents can gain applicable learnings helping their operations overcome present regulatory complexities. _______________ General Ludendorff was one of the greatest practitioners of the operational art of war in modern times. He also did more than anyone else …
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