The National Health Service (NHS) has demanded that gambling operators take ‘urgent action’ and stop taking credit card transactions ahead of the ban in April, VIP experiences and even bet to view streaming of sports. In a letter to the Betting and Gaming Council (BGC), NHS England‘s National Mental Health Director Claire Murdoch has called for a ban on promotions …
Read More »Tag Archives: gamcare
Casumo expands into the UK with sportsbook launch
Malta-based online operator Casumo has confirmed that it will be expanding into the UK betting market after launching its new sportsbook which will be made available on mobile, desktop and via the Casumo Sports app. The new launch will allow punters to personalise their betting experience upfront by selecting their favourite sports and leagues. “I am excited to be able to …
Read More »Only GambleAware, GamCare and YGAM approved by UKGC for problem gambling funding
The Gambling Commission has published the list of approved organisations to which gambling companies are permitted to make social responsibility financial contributions in order to meet their licence conditions. In an unexpectedly short list, only GambleAware, GamCare and YGAM (Young Gamers & Gamblers Education Trust) have been approved by the regulator, although other organisations are knocking on the door. As …
Read More »bet365 details ‘unwavering commitment’ to player protection
Stoke headquartered operator bet365 lifted the lid on key measures it has introduced to boost player protection and safer gambling practices in its financial report submitted to Companies House last month. In the Strategic Report part of the document, the operator stressed an “unwavering commitment to deliver industry-leading approaches to player protection”. Bet365‘s early-risk detection system ‘EROS’ monitors customer activity for …
Read More »BGC introduces ‘cooling-off’ measures to UK betting shops
In a bid to support its ongoing commitment to responsible gambling, the newly-formed Betting and Gaming Council has developed a new ‘cooling-off’ feature for gaming terminals, which is due to be introduced across UK betting shops. The Anonymous Player Awareness System (APAS), which has been developed over the last two years, has been designed to identify signs of potentially harmful gambling behaviour. The …
Read More »Safer Gambling Forum: Building relationships to more effectively tackle problem gambling
At the inaugural SBC Safer Gambling Forum, which took place at the CasinoBeats Summit in September, industry leaders came together to discuss some of the most pressing responsible gambling topics at the minute. During Responsible Gambling Week (RGWeek 2019), which runs until 13 November, SBC will look at some of the topics addressed during the forum, and what measures the …
Read More »UK betting commits to new ‘five core’ safer gambling measures
Chief Executives from a number of UK betting companies have signed up to a new package of safer gambling commitments, which will place a focus on mitigating the associated risks of gambling. The CEOs from Aspers, bet365, Caesars, Flutter Entertainment, Genting, GVC Holdings, Playtech, Rank Group, Sky Betting & Gaming and William Hill have all committed to the new set …
Read More »GamCare & YGAM to offer free workshops for RGWeek
UK problem-gambling treatment and support charities GamCare and the Young Gamblers Education Trust – YGAM will offer free training and educational workshops, as a key directive of the IGRG’s third ‘Responsible Gambling Week’ (RGWeek7-13 November). Both organisations have developed comprehensive training programmes supporting all-levels of industry management and wider community stakeholders – ‘tailored to provide guidance on how to start conversations …
Read More »NatWest launches GamCare ‘walk-in consultation’ pilot scheme
UK retail bank NatWest in collaboration with GamCare is set to trial a ‘ground-breaking’ pilot scheme offering counselling sessions to vulnerable/addicted customers inside its high-street branches. NatWest is set to launch the GamCare pilot scheme across 13 branches based in London, the South East and Midlands of England. The bank’s chosen outlets will allow any person to walk-in and book …
Read More »IGRG to promote ‘open and inclusive conversation’ during Responsible Gambling Week 2019
The Industry Group For Responsible Gambling (IGRG) has outlined plans to bring the UK and Irish gambling industries together as part of this year’s Responsible Gambling Week 2019. The aim of the campaign, which will take place from November 7 – November 13, is to promote an industry-wide conversation regarding safer gambling methods, as well as the promotion of tools, …
Read More »