The UK Gambling Commission (UKGC) has released new strict guidance for licence holders which will aim to stamp out malpractice in the management of ‘VIP’ customers. Stamping out the ‘irresponsible incentivisation of high value customers’ has become a key area for change, according to the UKGC, after the regulator reported failings in customer protection. Furthemore, The House of Lords select …
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The UK Gambling Commission (UKGC) has broadened its reach to social media users after partnering with Facebook to create guidance aimed at limiting the number of gambling-related adverts that users see. The guidance will aim to mitigate the risk associated with gambling-related messaging and advertisements on social media. It will offer information on how users can utilise Facebook’s safety tools …
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In a two-part series, Paul Dent – Gambling Therapy Manager at Gordon Moody Association (GMA) – takes an in-depth look at the concept of harm, analysing what constitutes harmful behaviours and how working alongside gambling operators can help on an academic, community and customer level. Defining gambling-related harm Back in April 2019, the UKGC launched its National Strategy which had …
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Gambling harm minimisation consultancy EPIC Risk Management has added a 12-month extension to its partnership with Whysup, with the option of a multi-year arrangement The collaboration, which was cemented in May 2019, involves both EPIC and Whysup taking a shared collaborative approach to combat and reduce gambling-related harms at a national level. The strategic partnership will continue to contribute to …
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The UK Gambling Commission (UKGC) has disclosed that punters appear to be more engaged in betting activities now that live sports has returned. Publishing updated figures of its ‘Gambling business data during Covid-19’, the UKGC revealed an up-tick in betting activity for real events recorded during June. According to the regulator, this is indicative of the ‘pent-up demand’ for live …
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Matchbook has been given the green light to resume operations in the UK, after the UK Gambling Commission (UKGC) lifted the suspension of registered holding company Triplebet’s remote operating licence. The operator stated that it has ‘implemented significant improvements to its compliance practices’ after the regulator Triplebet’s pool betting, betting intermediary and remote casino licences under Section 116 of the …
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The UK Gambling Commission (UKGC) has confirmed that changes relating to licence conditions and codes of practice (LCCP) will come into force from October 31. Following a 12-week consultation, in which the UKGC received 70 responses, the regulator has outlined 22 changes to LCCP conditions, regulatory returns and official statistics. According to the UKGC, the proposed changes will ‘make data …
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Regulus Partners begins the week by looking at the highly anticipated reopening of UK casinos and the law of numbers behind the rise in betting on esports. Betting on esports: the law of small numbers Tucked away in the detail of the GB Gambling Commission’s latest (May) data on customer behaviour and revenue patterns during lockdown is a breakdown of …
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The UK Gambling Commission (UKGC) has launched a public consultation into online slot design, aiming to gain public views on greater protection for vulnerable players. The UKGC has outlined a series of proposals, including new controls aimed at reducing the potential for consumers to be harmed by their gambling on the most intensive products, online slots, and removing the ability …
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The UK Gambling Commission (UKGC) has launched a two-month consultation on proposed measures which would change the way that operators interact with high-value customers. The consultation will consider the seven propositions made by a working group led by the Betting and Gaming Council (BGC) and GVC, which aim to make gambling safer and reduce harm across the sector. It includes …
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