From a platform provider to client perspective, Aleš Gornjec General Manager of Comtrade Gaming details that the industry has to rethink and re-understand its all-round strategy with regards to bonuses and player incentives. __________________________________ More than 8.5 million pages on Google are devoted to online gaming promotions, which means that there is both strategy and opportunity when focusing on this …
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Operators charged over unfair bonus terms as CMA gets tough
The Competition and Markets Authority (CMA) is launching enforcement action against a number of online gambling operators suspected of breaking consumer law with their labyrinthine bonus terms and conditions. As part of an ongoing investigation, the CMA is acting because it believes people aren’t getting the deal they expect from sign-up promotions and operators are unfairly holding on to people’s money. The …
Read More »Gambling Commission reviewing point of consumption licensing
The point of consumption licensing introduced in 2014 is being reviewed by the Gambling Commission to check its effectiveness. Speaking to the All-Party Parliamentary Group on Betting and Gaming at Westminster on Wednesday, the regulator’s CEO Sarah Harrison revealed that the Commission is looking again at the general framework to see how it is functioning and whether any improvements can …
Read More »CMA expands bonus inquiry into sports-betting
The Competition and Markets Authority has expanded the scope of its inquiry into the potential breaches of consumer law on the part of the online gambling industry when it comes to bonus offers and free-bet promotions by the online gambling industry to include issues arising from the eligibility conditions of free sports bets. The original probe was announced in October …
Read More »David Clifton – Strengthening social responsibility (again)!
Clifton Davies co-founder David Clifton has a look at the increasing regulatory scrutiny on the gambling industry and warns there may be more to come. My “Licensing Expert” article last month posed the question whether a regulatory crackdown on gambling advertising was around the corner. We now know at least part of the answer. The Department for Culture Media & …
Read More »Gambling Commission backing CMA review into operator terms
The Gambling Commission is supporting a Competition and Markets Authority (CMA) investigation into whether gambling operators are treating customers fairly, which has been launched this morning. Working with information supplied by the Commission and others the CMA has contacted a range of gambling operators to demand information about their use of potentially unfair terms and misleading practices. This comes in response …
Read More »Last Ditch Stand: BHA declares concerns on Ladbrokes-Coral
As the Ladbrokes-Coral merger enters its twelfth month since its initial deal agreement , the new enterprise was dealt a blow as the British Horseracing Authority (BHA) raised its racing industry concerns to the UK Competition and Markets Authority (CMA). Scott Longley details a new conflict in one of the UK gamblings longest running sagas. ____________________ The BHA would …
Read More »Scott Longley – Help the aged…the bookies’ demographic crunch
As the industry pushes forward with a higher emphasis on omni-channel strategies Scott Longley examines why legacy bookmakers have to look to overturn the ageing demographic of their retail betting customer base. With a view of modernising its shops and retail points what can the industry learn from other sectors… Much of the to and fro in the submissions to …
Read More »Jim Mullen – Betting industry needs ‘clear air’
Ladbrokes Chief Executive Jim Mullen has called on the government to give the betting industry some respite in an interview with the Daily Telegraph. In just over 12 months, the industry has seen the introduction of a point of consumption taxation, a 5% increase in machine gaming duty to 20%, new restrictions on gaming machines in the shape of the …
Read More »Jim Mullen – Ladbrokes & Coral are still ‘fierce competitors’
As forecasted by city analysts Ladbrokes Plc posted H1 2015 operating losses of £41 million, making for a somewhat downcast first corporate update by New CEO Jim Mullen. However, the Scotsman feels upbeat about the operator’s future performance having called in a much needed review of its retail business division. Under Mullen’s guidance Ladbrokes’ new executive team implemented a write-down …
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